"Help! Al Jazeera wants an interview"

By Annie Cosalan

Many live in dread of dealing with the media. One IOM colleague and mission media focal point (who shall remain nameless), told how she wakes up in a cold sweat after any encounter with the media. Why? I asked her over a crackling Skype line this week: “I have these nightmares that something I said was either wrong or misreported and is now all over the internet."

Who You Gonna Call?

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By Frank Fowlie

It never seems as easy as it should be for people to complain and get mistakes sorted out quickly in their workplace. Sometimes simple mistakes can take weeks, if not years to be resolved, with frustration building up on all sides as time passes.